Terms of service

TERMS & CONDITIONS

Last Updated: August 28, 2026

Welcome to MADSAGE. These Terms & Conditions govern your access to and use of the MADSAGE website and your purchase of our products.

By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing from us.

1. ABOUT MADSAGE

MADSAGE is an online clothing and apparel brand offering fashion products through our website.

Throughout these Terms & Conditions, the words “MADSAGE,” “we,” “us,” and “our” refer to MADSAGE.

By using our website or purchasing from us, you agree to comply with these Terms & Conditions and any other policies published on our website.

If you do not agree with these Terms & Conditions, please do not use our website or purchase our products.

2. ELIGIBILITY

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age required to make purchases independently in your jurisdiction, you may use our website only with the involvement and consent of a parent or legal guardian.

3. ONLINE STORE TERMS

You agree to use our website only for lawful purposes.

You must not use our products, website, or services for any illegal or unauthorized purpose.

You must not:

Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our website or systems.
Upload or transmit viruses, malware, or harmful code.
Interfere with the security or operation of our website.
Copy, reproduce, resell, or commercially exploit our website or its content without our written permission.

We reserve the right to refuse or terminate service to anyone who violates these Terms & Conditions.

4. PRODUCTS

MADSAGE makes reasonable efforts to display product images, colors, sizes, descriptions, and details as accurately as possible.

However, actual colors may vary depending on your device, screen settings, lighting, photography, and other factors.

Product designs, colors, materials, availability, specifications, and descriptions may be changed or discontinued at any time without prior notice.

Certain products may be available in limited quantities.

We reserve the right to limit the quantity of products purchased by any customer, household, account, or order.

5. PRICING

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify, update, or discontinue prices, products, promotions, or services at any time.

In the event of an obvious pricing or listing error, MADSAGE reserves the right to correct the error and, where appropriate, cancel or modify an affected order.

Any applicable taxes, shipping charges, or additional fees will be displayed during checkout where applicable.

6. ORDERS AND PAYMENT

When you place an order with MADSAGE, you agree to provide accurate, complete, and current information.

We reserve the right to accept, refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, or intended for resale without our permission.

If we cancel or modify an order, we may contact you using the email address or phone number provided during checkout.

You are responsible for ensuring that your billing, shipping, payment, and contact information is accurate.

7. SHIPPING AND DELIVERY

We will make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website.

Delivery times may vary depending on the shipping address, courier service, weather, holidays, public events, logistical issues, or other circumstances beyond our control.

MADSAGE is not responsible for delays caused by third-party shipping providers or circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete shipping address.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are subject to our Refund & Return Policy published on our website.

Please review that policy before placing an order.

Nothing in these Terms & Conditions is intended to limit any rights you may have under applicable consumer protection laws.

9. APPAREL-SPECIFIC INFORMATION

Some MADSAGE garments may feature intentionally unfinished, distressed, washed, oversized, faded, or raw-edge details as part of the design.

For products featuring a raw hem, the bottom edge is intentionally left unfinished and unstitched. Minor variations, loose threads, or natural changes in the raw edge may occur and can be part of the intended garment design.

Due to the nature of apparel manufacturing and finishing, slight variations in measurements, placement, color, texture, and appearance may occur between individual garments.

10. INTELLECTUAL PROPERTY

All content available on the MADSAGE website, including but not limited to:

Brand names
Logos
Graphics
Product designs
Photographs
Product descriptions
Artwork
Text
Videos
Website layouts
Marketing materials

is owned by or licensed to MADSAGE unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content or designs without prior written permission.

Unauthorized use of MADSAGE intellectual property is prohibited.

11. USER CONTENT AND FEEDBACK

If you submit reviews, comments, photographs, suggestions, ideas, or other content to MADSAGE, you agree that the content does not violate the rights of any third party or applicable law.

You must not submit content that is unlawful, abusive, defamatory, obscene, fraudulent, threatening, or misleading.

MADSAGE reserves the right to remove or refuse content that violates these Terms & Conditions or applicable law.

12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment providers, shipping providers, applications, or other services.

We do not control third-party services and are not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to their own terms and policies.

13. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected and used.

14. PROHIBITED USES

You are prohibited from using our website or its content:

For any unlawful purpose.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To submit false or misleading information.
To harass, threaten, abuse, or harm others.
To upload viruses or malicious code.
To interfere with the operation or security of our website.
To scrape, copy, reproduce, or commercially exploit website content without authorization.
To attempt to gain unauthorized access to our systems.
For fraudulent or deceptive activities.

We reserve the right to suspend or terminate access to our website for violations of these Terms & Conditions.

15. ACCURACY OF INFORMATION

We make reasonable efforts to keep the information on our website accurate and up to date.

However, occasional typographical errors, inaccuracies, omissions, pricing errors, product availability errors, or other mistakes may occur.

MADSAGE reserves the right to correct such errors and update information at any time.

16. DISCLAIMER

To the maximum extent permitted by applicable law, the MADSAGE website and its services are provided on an “as available” basis.

We do not guarantee that:

The website will always be available.
The website will be uninterrupted or error-free.
All information will always be accurate or complete.
Website functions will always operate without technical issues.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MADSAGE and its owners, employees, contractors, service providers, affiliates, and partners shall not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Our liability will be limited to the maximum extent permitted under applicable law.

18. INDEMNIFICATION

You agree to indemnify and hold harmless MADSAGE, its owners, employees, contractors, affiliates, suppliers, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

Your violation of these Terms & Conditions.
Your unlawful use of our website.
Your violation of another person's rights.
Your misuse of our products or services.

19. TERMINATION

These Terms & Conditions remain effective unless terminated by you or MADSAGE.

MADSAGE may suspend or terminate your access to our website or services if we believe you have violated these Terms & Conditions or applicable law.

Any obligations that arose before termination will continue to apply after termination where applicable.

20. SEVERABILITY

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain effective.

21. ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies published on our website, constitute the agreement between you and MADSAGE regarding your use of our website and services.

22. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, subject to applicable laws and regulations.

Any disputes shall be handled in accordance with applicable Indian law.

23. CHANGES TO THESE TERMS

MADSAGE reserves the right to update, modify, or replace these Terms & Conditions at any time.

The latest version will be published on this page with the updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.